1. Scope
This policy applies to easybooking.guru and contact initiated through the website, such as email or telephone enquiries. The website provides information about PMS services, system setup, OTA integration, automation and local support.
2. Information we may receive
When you contact us, you may voluntarily provide information such as:
- Your name and business/property name
- Property type and number of rooms or units
- Your current PMS and primary booking channels
- Email address, phone number and details of the help you need
Infrastructure providers used to deliver and secure the website may process ordinary technical data such as IP addresses, access timestamps, browser/device information and request logs for delivery, reliability and security purposes.
3. The V1 contact form
If we later add server-side lead capture, CRM, analytics or other services that change how information is collected or processed, this policy must be updated to reflect the deployed system before those features are enabled.
4. How we use information
Information you provide may be used to:
- Respond to enquiries and contact you about our services
- Assess the basic structure of your property or current systems
- Prepare relevant guidance, proposals or service scope
- Provide support to customers within the agreed service scope
- Maintain the security and operation of the website
5. Third-party services and websites
The site may link to or load resources from third parties such as Beds24, DBD Registered and Google Fonts. When your browser accesses those links or resources, the third party may process information under its own policies.
The Beds24 Login at booking.easybooking.guru is an access route to Beds24 and is not an easybooking.guru customer portal.
6. Disclosure
We do not sell contact information to advertisers. Information may be disclosed where necessary to provide the service, through infrastructure/email providers, or where required by applicable law.
7. Retention
Information sent by email or other contact channels is retained only as reasonably needed for enquiries, service delivery, follow-up and applicable business or legal requirements. Actual retention depends on the nature of the interaction and service.
8. Contact about your information
For questions or requests concerning information you previously provided to easybooking.guru, contact:
[email protected]
+66 81 539 2560
9. Changes to this policy
We may update this policy when the website, technology or services change. The latest revision date will be shown on this page.